Privacy Policy

1. Information Collection

We collect personal information such as name, email, and phone number only when you request a verified invoice or contact us for consultation. This data is used solely for service delivery and billing verification.

2. Usage of Data

Your data allows us to:

• Process manual invoice generation and fraud verification.
• Provide technical architecture and consulting services.
• Communicate regarding project updates.

3. Data Security

We implement enterprise-grade security measures to protect your information. We do not store sensitive payment details; all transactions are processed through secured, third-party payment gateways.

4. Third-Party Sharing

We do not sell your personal data. We may share necessary details with local field technicians only if you opt for our "On-Site Dispatch" service to facilitate physical installation.

5. Opt-Out Policy

We respect your right to control how your personal information is used. You may opt out of the following at any time:

a) Marketing & Promotional Communications

If you have received a promotional email, newsletter, or marketing communication from us and wish to unsubscribe, you may do so by clicking the "Unsubscribe" link included in any such email, or by sending a written request to sales@rksoftwaresolution.com. We will process your opt-out request within 10 business days. Please note that opting out of marketing communications will not affect transactional or service-related communications necessary to fulfill your consulting engagement.

b) Cookies & Interest-Based Advertising

Our website may use cookies and similar tracking technologies to enhance your browsing experience and serve relevant advertisements through platforms such as Microsoft Advertising (Bing Ads) and Google Ads. You may opt out of interest-based advertising at any time through the following mechanisms:

• Adjust your browser settings to block or delete cookies.
• Visit the Digital Advertising Alliance (DAA) Opt-Out Portal at optout.aboutads.info.
• Use the Network Advertising Initiative (NAI) Opt-Out Tool at optout.networkadvertising.org.
• Manage Microsoft advertising preferences via choice.microsoft.com.

Please be aware that opting out of interest-based advertising does not remove all advertising; you may still see generic, non-personalized ads.

c) Data Access, Correction & Deletion Requests

You have the right to request access to, correction of, or deletion of the personal data we hold about you. To submit such a request, please contact us at sales@rksoftwaresolution.com with the subject line "Data Request." We will respond to all verified requests within 30 days in accordance with applicable data protection regulations.

6. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of our services following such changes constitutes your acceptance of the updated policy.